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For each visitor to our Web site, our Web server does not record any personal details other than those volunteered by the consumer in our online forms. On these forms you may be asked for personal information such as your name and address, your e-mail address, and your land, fax and mobile telephone numbers. This information is only used by us in relation to your order or in relation to your request for information about our services. Cookies are used on the forms only to remember the fields you have filled in, so that they will be filled in automatically if you return to the form at a later date.
No information we hold about you is communicated to a third party without first asking your express permission. There are only two instances when we may wish to communicate your personal details to a third party:
1. When a customer asks us for references from previous customers, in which case we shall always ask for the express permission from the previous customer before sending their name and contact details to the prospective customer.
2. When we wish to publish a customers testimonial on our Web site, in which case we shall always ask for the express permission from the customer before publishing their testimonial online. Testimonials will be published online only with the customers name and country of origin. No contact details will be provided whatsoever.
On occasions, we may write to alert customers to new offers and changes to prices or other specifications of specific services they have previously asked about. If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail with your request.
Upon request, by e-mail, we will provide site visitors with access to all information (including proprietary information) that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer enquiries), contact information (e.g., name, address, phone number) that we maintain about them, and a description of information that we maintain about them. Upon request, by e-mail, we also offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, and communications that the consumer/visitor has directed to the site.
When we transfer and receive certain types of sensitive information, such as your bank or credit card account details, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us by e-mail or by telephone on +44 (0)203 608 2779. If you feel your query was not satisfactorily dealt with by us, you can contact the DMA's Committee on Ethical Business Practices at firstname.lastname@example.org.
DalmatianCoast.Com is the trading name of World Sailing Cruises Ltd, a company incorporated in the United Kingdom with company number 05953299. Registered Office: 20-22 Wenlock Road, London N1 7GU, United Kingdom. We also have offices in Caen, France, and in Split, Croatia.